Privacy policy

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Privacy policy

Effective from 28 Aug 2023

Frost*collective is committed to protecting the privacy of its customers’ and others’ personal information.

This Notice is an important document with respect to the use and disclosure of information and forms part of and is subject to the Frost Collective Terms of Use which can be viewed at frostcollective.com.au (“the Website”).

Your use of the Website or any of our social media accounts and any personal information you provide remain subject to the terms and conditions of this Notice, and Frost*collective terms and conditions of use.

Frost*collective reserves the right to modify this Notice at any time. Any modifications or amendments to this notice will be posted at frostcollective.com.au/privacy-policy and will be effective when posted. Your continued use of the Website and any access or use of our social media accounts following the posting of any amendment, modification or change shall constitute your acceptance thereof.

In using the Website or any of our social media accounts and providing information, the information you enter is available to be used by Frost*collective in accordance with this notice.

Information collected

1.1 Frost*collective collects personally identifiable information from its users and others (such as name and email address, personal choices) when you fill out the contact and enquiry form on the Website, or become involved with Frost*collective through our social media accounts or newsletter. Non-personally identifiable information may also be collected about you through Frost*collective’s use of cookies to enable efficient operation of the Website or any of our social media accounts or also to collect log file information automatically during your use of the Website or social media accounts, or asking you to provide certain non-personally identifiable information about yourself, such as your age, in filling out a registration form.

Use of information

2.1 Frost*collective will only use the information you provide to us for the purpose for which such information was provided. Frost*collective may use information to deliver to you information about Frost*collective promotional material and for assistance in detection and site administration. Your information may also be used to contact you when necessary if consistent with your stated preferences. Customers may opt-out of receiving future mailings from Frost*collective and other entities by advising Frost*collective via email that they do not wish to receive such information.

2.2 Non-personal demographic and profile data may be used to tailor your experience within the Website or any of our social media accounts and to show you content you might be interested in.

Use of IP address

3.1 Frost*collective reserves the right to use your IP address to help diagnose problems with Frost*collective’s server and software, and to administer the Website.

Use of cookies

4.1 When you view the Website or any of our social media accounts, Frost*collective may store information on your computer.  This information could be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on the Website. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information.  They help you navigate the Website. Frost*collective uses cookies to deliver content specific to your interests and to prevent you from having to re-enter your registration data at each connection.

4.2 Upon first entry into the Website you will be asked to opt-in or opt-out of the use of Cookies.

Security

5.1 The Website and our social media accounts have industry-standard security measures in place to protect against the loss, misuse and alteration of the information under our control. Frost*collective will take all reasonable steps to ensure the safety of your personal information. This is not a guarantee that your information may be lost, misused or altered and Frost*collective cannot guarantee or warrant the security of the information you transmit to Frost*collective. If there is a security breach Frost*collective will post information on the Website.

Other website links

6.1 The Website contains links to other Websites. Frost*collective is not responsible for the privacy practices or the content of other Websites you may use.

Correction update

7.1 Frost*collective allows its customers to change or modify information previously provided. This may be done through the methods outlined on the Website and in respect of our social media accounts. Unfortunately, to the extent that such information is also stored in other databases, Frost*collective cannot always ensure that such changes or modifications will reach other databases. Frost*collective will use all reasonable efforts to ensure that your information is changed or modified in Frost*collective records.

Choice
Opt-in and opt-out

8.1 You may opt-out of receiving communications from Frost*collective, by letting us know via email.

International usage

9.1 The website is hosted in Australia. You acknowledge and agree that in continuing your use of the website, this Privacy Notice and Frost*collectives’ terms of use are governed by Australian law and you submit to the non-exclusive jurisdiction of the High Court of Australia. You further agree you are transferring your personal information to Frost*collective servers and that you irrevocably consent to such transfer.

Merger, sale or bankruptcy

10.1 Where Frost*collective is acquired by or merged with a third party, we reserve the right to transfer and assign the information collected to the new purchaser.

10.2 Where Frost*collective is placed into receivership, liquidation or management by any third party, Frost*collective cannot guarantee how your information will be dealt with.

Limitation of liability

11.1 In no event shall Frost*collective, its subsidiaries and affiliates, their respective officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive or consequential damages whatsoever resulting from any errors, mistakes, or inaccuracies of content, personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the website, unauthorised access to or use of servers and/or any and all information stored, any interruption or cessation of transmission to or from the Website or any of our social media accounts, any bugs, viruses, or other harmful components which may be transmitted to or through our Website by any third party, and/or any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Website or on any of our social media accounts, whether based on warranty, contract, tort or otherwise or whether or not the company is advised of the possibility of such damages.  The foregoing limitation of liability shall apply to the fullest extent permitted by law.

11.2 If Frost*collective is found liable for any liability arising under the Privacy Notice to the extent allowable at law you agree that Frost*collective’s total cumulative liability shall not exceed the sum of AU$5,000.00.

Contacting us

12.1    If you have any questions about this privacy policy, the practices of this site, or your dealings with through the methods outlined on the company website, you can contact us at [email protected]

By visiting the Frost*collective website, you expressly consent to the collection and use by Frost*collective of personally identifiable information in accordance with the notice above.